How to fix an IP leak

If your real IP address is leaking and your location is visible, your VPN is not working properly. Your device is contacting the default server, not the intermediate VPN server it should be contacting.

Fixing IP leaks will depend on the type of IP address you have assigned. In general, the only way to prevent IPv4 leaks is to use a high quality VPN. in contrast, IPv6 leaks can usually be fixed in your device settings.

It is also important to use a VPN with a termination switch. This will block your traffic if the internet connection is suddenly lost, preventing your real IP address from leaking when the VPN service is shut down.

How to fix an IPv4 leak

IPv4 leaks are the easiest VPN leaks to fix. What this does.

Make sure your VPN is turned on.

Make sure your web browser is not tunneled by your VPN split.

Open a new browser window and access our leak testing tool to start testing again.

If your IPv4 address is still leaking, then your VPN is simply not working properly and you should look for a better provider. This may sound harsh, but if a VPN can't protect your IPv4 address, then it's essentially useless.

How to fix an IPv6 leak

Unless the VPN supports or actively blocks IPv6, your personal IPv6 address may be exposed if you are on an IPv6 enabled network.

Most VPNs have no provision for IPv6 at all, and therefore will always leak IPv6 traffic.

If your VPN is leaking IPv6 addresses, try the following steps.

Make sure your VPN is turned on.

Make sure your web browser is not tunneled by your VPN.

Check your VPN's settings menu for any option with the phrase "IPv6 Leak Protection" and make sure it is enabled.

Open a new browser window and access our leak test tool to start the test again.

If your IPv6 address is still leaking, you have two options: find a new VPN or disable IPv6 on your computer.